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Seen and Heard

By Michael J - Posted on 12 September 2012

"My mother has a Linux netbook. Other than getting her email set up with Thunderbird when she got it (she couldn't do that herself in Outlook Express either,) I haven't ever touched the thing. It's just never had an issue.

Her Windows desktop, on the other hand, seems to need some kind of repair every time I visit....."

Amen to that, brother. I use to have to book special trips to fix my mothers Windows systems, printers not working, email broke, browser won't work on web site, system real slow, weird crashes, viruses like you wouldn't beleive, and on and on... Finally her laptop broke and she took it Geek Squad (mind you against my repeated admonitions not to). They charged her $70 to tell her their Windows diagnostic CD wouldn't even start and she had serious hardware problems and it would cost at LEAST $200 more just to diagnose the problems. I told her to send it to me. I installed Ubuntu. Went up there and showed her where the menus were, how to find all the nice free software for doing whatever she needed to do and set up her email in Thunderbird. Haven't had to touch it since and that was more than 3 years ago. Mind you she is about as computer illiterate as they come. I could tell several more stories of conversion. Linux is better on the desktop than Windows for everyone, not just "computer geeks". The ONLY reason it's not more wide spread is it doesn't come pre-installed. Mind you it's a lot easier to install than Windows also.

That is also my experience. Set grandma up with Linux (Ubuntu 6.10) on a very old PC back in 2006. Gradually she not only got used to it but got to make good enough use of it to warrant a brand new machine. Now several years after that, we upgraded the hard drive, and the Ubuntu on it. Now we're thinking about another new PC with yet another new Ubuntu. I don't know how Unity will go over, but the browser seems to be the major application other than some collecting and printing of digital camera photos.

 And some funny ones:

It was one, good, reason for moving to Linux. The perfect excuse to decline helping people with their Windows problems.

I have been doing this for years. People come to me with Windows problems and I just say they must go to the person who sold them their software.

Blank stares as they do not understand. They are confused because they did not pay for their version of Windows. Even blanker stares if they DID pay for their version and can't get support for it.

And then they tell me that they found somebody who did it for them who explained that it is normal that PCs go slower over time and that they must buy a new one. When I ask them if their TV is slower, they look at me if _I_ am stoopid.

Obviously they have no interest in free (beer AND speech) alternatives.